Property manager, New Jersey
$4,000
recovered on day one
The first repair proposal we reviewed for this client carried a $4,000 overcharge. It had already been approved for payment.
We know the elevator industry from the inside out
Accountability Elevator Consultants exists to protect building owners, their investment and their budget, by putting real industry experience on the owner’s side of the table.
Real experience, from the field to the boardroom
The firm was built by people whose careers were spent inside the elevator industry: field operations, technical troubleshooting, modernization management, service operations and national account management. We know how elevator companies price, staff, bill and defend their work, because between us we have done every one of those jobs.
That matters because most buildings are outmatched in elevator conversations. Many consultants never worked hands-on in the industry. We took the other path, and we put everything we know to work for one side only: yours.
Protecting your investment. Finding what is hiding in your contracts and invoices. Making sure you get what you are paying for.
20+Years hands-on in the elevator industry, per principal
AllDevice types, manufacturers and control systems
50States served through our national network
100%Independently owned. No private equity, no corporate parent
Recent findings
Each one started with an owner or manager asking us to take a second look.
Commercial property, Brooklyn
Upgrade
quote and invoice cancelled
The building was quoted, and then invoiced, for a control upgrade its installed system already included. We cancelled both.
Condominium association, Miami
Six months
of billing stopped
Maintenance and callback invoices with no documented maintenance visits behind them. We stopped the billing and held the contractor to the agreement.
Qualified where it counts
Every principal came up through the elevator industry. Between them, the team holds the credentials that stand up in bid rooms, board rooms and court rooms.
20+ years each
Every principal has more than twenty years hands-on in the elevator industry.
QEI certified
Qualified Elevator Inspectors, certified to the ASME QEI-1 standard.
State of Florida CEI
Certified Elevator Inspectors, licensed by the State of Florida.
NYC DOB Directors
Licensed elevator directors with the New York City Department of Buildings.
NYC DOB Inspectors
Licensed elevator inspectors with the New York City Department of Buildings.
Licensed where we work
All required licensing with the authority having jurisdiction, in every state we serve.
What inside-out knowledge does for you
Every dollar a building overpays on vertical transportation traces back to something the owner could not see. We can see it.
Protect your investment
Your elevators are among the most expensive systems in the building. We make sure maintenance preserves them instead of quietly running them down.
Save real money
Coverage gaps, escalation clauses, unearned billing and padded proposals all have telltale signs. We have seen every one from the other side.
Get what you pay for
A maintenance contract is a promise. We hold contractors to every line of it, so the service you receive matches the service you are billed for.
Built for national portfolios
Multi-site owners face a particular problem: every property has a different contractor, a different contract and a different standard of care.
One standard
Uniform specifications, audit criteria and reporting at every property, so performance in Miami is measured the way it is in Manhattan.
One point of contact
A single consulting relationship for the whole portfolio, instead of dozens of local vendor relationships with no independent check.
Portfolio view
Spend, downtime and contractor performance side by side across properties, which no single site manager can see alone.
Let’s talk about your buildings.
Whether it is one elevator or a national portfolio, the first conversation is direct, honest and free.